Privacy Policy

DYEJETTHEOFFENDER.COM LIMITED PRIVACY POLICY

Dyejettheoffender.com Limited respect your privacy and are committed to protecting it. We provide this Privacy Policy to inform you of our policy and practices and of the choices you can make about the way your information is collected and used.

For the purposes of the Data Protection Act 1998, the proprietors of the web site accessible at www.dyejettheoffender.com, www.dyejettheoffender.co.uk, www.dyejettheoffender.info, www.dyejettheoffender.net, and www.dyejettheoffender.biz (the “Site”) is Dyejettheoffender.com Limited, a company registered in England and Wales (Company No. 4994619) and whose registered address is at Dyejet House, Old Newton Road, Kingskerswell TQ12 5LB. Dyejettheoffender.com Limited is registered with the Office of the Information Commissioner under registration number Z8657806.

You will need to provide us with personal information in order to purchase goods from the Site or request further information from us such as promotional materials and brochures. However, we have structured the Site so that, in general, you can visit and browse the Site without identifying yourself or revealing any personal information.

This Privacy Policy applies to the Site and data we receive from you via the Site only. We will ensure that any data received will be processed in accordance with the eight principles of the Data Protection Act 1998 and the policy set out below. Links to third party sites that may be provided within the Site are not covered by this Privacy Policy.

Personal data collected

On our Site you can order goods and make information requests. The types of personal information you provide to us on these pages may include amongst other things name, address, telephone number, e-mail address, billing and transaction information, debit and credit card information (or equivalent), contact preferences, national insurance number and/or passport number.

Data Collection and Purpose Specification

We collect your personal data when you purchase spray products containing synthetic DNA “cyphermark” liquid as described in more detail on the Site. If you purchase these products, we will store your personal information in a central database which will be accessible by the Police for the purposes of facilitating the identification and prosecution of offenders and investigation of crime.

We may also use your personal information to help us understand your needs, provide you with better products and perform our obligations under any sale of goods contract. Specifically, we use your information to communicate with you, to update you on products, services and benefits, to process payments and to better understand who uses our Site and the pages they access so as to be able to improve the Site.

Occasionally, we may also use your information to contact you for market research regarding our products or services. However, will give you the opportunity to opt-out of market research and customers surveys.

We do not collect extra information about our visitors from other sources, such as public records or bodies, or private organisations.

If we wish to use your personal data for a new purpose, other than for which it was originally supplied, we will ask you first. We take seriously the trust you place in us.

Unless we have your consent, we will ensure that your personal data will not be disclosed to other organisations, institutions and authorities, unless required by law. We will not sell, rent or lease your personal data to others.

We disclose information about our customers only with their consent, or if we are required to do so by law. In the event that we are required to disclose your personal details in accordance with the law we will use reasonable endeavours to inform you (assuming it is appropriate) before disclosing the information.

Sometimes we may need to give information to our agents and subcontractors for the purpose of processing your order and complying with our obligations under the sale of goods terms and conditions. In these circumstances, we always ensure that the information is safe and secure.

You agree that if we transfer ownership or management of the Site to a third party we may also transfer your data to such third party, provided such third party agrees to observe this policy.

Privacy in relation to Third Party Sites

Parts of the Site may contain links to third party websites (“Third Party Sites”) for your convenience and information. When you access a Third Party Site, please understand that we do not control the content and are not responsible for the content of such site or the privacy practices of that Third Party Site. We suggest that you carefully review the web site terms of use and the privacy policies of each Third Party Site you visit. This Privacy Policy does not cover the information practices of those Third Party Sites. Third Party Sites may send their own cookies to users, collect data, or solicit personal information.

Security

Credit or debit card details and other financial information (“Financial Information”) is collected and processed by us using a secure server and secure transmission method which includes secure encryption for the purposes of processing payments for products.

Other than in relation to Financial Information, we do not give visitors to our Site the option of using a secure transmission method to send us their personal data, unless otherwise indicated. Accordingly, your attention is drawn to the fact that any information carried over the Internet other than via a secure server and secure transmission method is not secure. Such information can be intercepted, lost, redirected, changed and read by other people.

However, we acknowledge your trust and we are committed to protecting the information you provide to us using our reasonable commercial endeavours. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure all the information we collect via the Site.

Our employees, data processors, and the Police who have access to and may process your personal data, are obliged to respect the confidentiality of your personal information unless otherwise required by law and keep it secure and safe.

We use leading technologies and encryption software to safeguard your data, and set strict security standards to prevent any unauthorised access to it.

Crime prevention and detection

We have systems that protect our customers and ourselves against fraud and other crime. We may use your personal information to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other organisations may use and search these records to help us to trace debtors, recover debt, prevent fraud and to manage your accounts, or check your identity to prevent money laundering, unless you provide use with other satisfactory proof of identity.

Automatic Collection of Information

We may use cookies for collecting personal information. Cookies are small pieces of code stored on a user’s PC which identifies that user and personalises their visit to a web site by customising web pages for them. For example, a web site might welcome the user by name next time they visit the same web site. In the event that we use cookies, we will allow you to disenable these should you wish to.

The Site does not automatically store or capture personal information other than logging your IP address. An IP address is a code identifying your specific PC connected to the Internet. This information is not retained after you have logged off. We do not link information automatically logged by other means with personal data about specific individuals.

We may use log-files. Log files allow records to be made of visitors’ use of web sites. We may compile log file information from Site visits and use that information to make changes to the layout of the Sites and to the information in them based on the way visitors move around the Site. Log files do not contain any personal information.

Providing Visitors with Anonymous Access

You can browse our Site without disclosing your personal data.

Feedback, including comments and questions

We value your comments and opinions. If you have any comments or questions or wish to provide feedback in relation to our use of your information, about this online Privacy Policy or about the products provided via the Site, please send an e-mail to info@dyejettheoffender.com.

When you send us or provide us with personal information via e-mail (that is, in a message containing a question or comment, or by filling out a form that e-mails us this information) or via telephone, we use it to respond to your requests.

If you e-mail us, or give us your e-mail address, we will keep a record of it. We may use it to contact you occasionally about other products and services which may be of interest to you, unless you ask us not to do so. We will not give your e-mail address to any unauthorised third parties.

When you e-mail us please remember that the content of your e-mail is insecure and could be intercepted. Accordingly, please keep the amount of confidential information to a minimum and we will do likewise when we reply.

Your Rights to Access Personal Data

For any enquiry or concern about our Privacy Policy, or to request access to your personal data please contact us at:

Data Protection Officer, Dyejettheoffender.com Limited, Dyejet House, Old Newton Road, Kingskerswell TQ12 5LB.

We have to provide you with a readable copy of the personal data which we keep about you, within 40 days of receiving your written valid request. The Data Protection Act allows us to charge a fee of £10 for this service, which we do. Evidence or proof of your identity (for example, a passport, driver’s licence or current bills) will be required.

It is both in our interest and yours to hold accurate data. If the data we hold on you is inaccurate in any way, where appropriate, you may have the data:

• erased;
• rectified or amended;
• completed.

We reserve the right to refuse to provide you with a copy of your personal data in accordance with the Data Protection Act 1998, and will give reasons for any such refusal and allow you to challenge our decision.

Complaints and Disputes

We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes relating to privacy matters. Please send us your questions and comments regarding our privacy practices to info@dyejettheoffender.com or send us a letter to:

Complaints, Dyejettheoffender.com Limited, Dyejet House, Old Newton Road, Kingskerswell TQ12 5LB.

Changes to this Privacy Policy

If there are changes or additions to the terms of this Privacy Policy, we will post those changes on the Site so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check our Privacy Policy before proceeding to use the Site. Your continued use of the Site shall be deemed your acceptance of this Privacy Policy, as amended from time to time. Regardless of any changes we make to our Privacy Policy, we will always use your personal data in accordance with the Privacy Policy in place at the time you provided your information, unless you give your express consent for us to do otherwise.